Service quality : an empirical study of a hotel /

Service quality : an empirical study of a hotel /

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Bibliographic Details
Main Author: Phua, Chiew Pheng
Format: Thesis Book
Language:English
Published: 1994.
Subjects:
Customer services > Singapore > Quality control.
Hotels > Guidebooks > Customer services > Quality control.
Hotels > Guidebooks > Singapore.
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Description
Item Description:Photocopy.
Physical Description:vii, 107 leaves : ill. ; 30 cm.
Bibliography:Bibliography: leaves 105-107.

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