Quality measurement of passenger rail traffic service /
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Main Author: | |
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Format: | Thesis Book |
Language: | English |
Published: |
1994.
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LEADER | 01483cam a2200337 4500 | ||
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001 | u371520 | ||
003 | SIRSI | ||
008 | 850627s1994 my a mt 00 1 eng m | ||
035 | |a ABV-7123 | ||
040 | |a UMM |d UME | ||
043 | |a a-my--- | ||
090 | |a HE2591 |b M4Low | ||
091 | |a Microfiche 13164 | ||
099 | |a 658.834 8 |b Low | ||
100 | 1 | 0 | |a Low, Yoke Kiew. |
245 | 1 | 0 | |a Quality measurement of passenger rail traffic service / |c by Low Yoke Kiew. |
260 | |c 1994. | ||
300 | |a vii, 107 leaves : |b ill. ; |c 30 cm. | ||
500 | |a Microfiche. Kuala Lumpur : University of Malaya Library, 1997. 2 fiches : negative ; 11 x 15 cm. | ||
502 | |a Dissertation (M.B.A.) -- Fakulti Ekonomi dan Pentadbiran, Universiti Malaya, 1995. | ||
504 | |a Bibliography: leaves 82-86. | ||
650 | 0 | |a Railroads |z Malaysia |x Passenger traffic. | |
650 | 0 | |a Customer services |z Malaysia |x Quality control. | |
650 | 0 | |a Consumer satisfaction |z Malaysia. | |
710 | 2 | 0 | |a Universiti Malaya. |b Fakulti Ekonomi dan Pentadbiran. |
948 | |a 21/04/1995 |b 25/07/2002 | ||
596 | |a 1 9 | ||
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999 | |a HE2591 M4LOW |w LC |c 2 |i A504849687 |d 6/4/2013 |e 6/4/2013 |l B_KOM4 |m P01UTAMA |n 7 |r Y |s Y |t TESIS |u 2/5/1995 |o .PUBLIC. bkom 4 : 30463 | ||
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999 | |a TESIS 658.834 8 LOW |w LC |c 2 |i A506300747 |l DISCARD |m P09EKONOMI |r Y |s Y |t TESIS |u 11/10/1997 |