Service quality in a retail setting : a study on C.K. Tang Ltd /
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | English |
| Published: |
1994.
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| Subjects: | |
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| LEADER | 00857cam a2200253 a 4500 | ||
|---|---|---|---|
| 001 | u377731 | ||
| 003 | SIRSI | ||
| 008 | 950314s1994 si a v 00 1 eng m | ||
| 035 | |a ABW-7703 | ||
| 040 | |a UMM | ||
| 043 | |a a-si--- | ||
| 090 | |a HF5465 |b S552Wan | ||
| 100 | 1 | 0 | |a Wan, Chantal Neuk Foon. |
| 245 | 1 | 0 | |a Service quality in a retail setting : |b a study on C.K. Tang Ltd / |c by Wan Neuk Foon, Chantal. |
| 260 | |c 1994. | ||
| 300 | |a viii, 92 leaves ; |c 30 cm. | ||
| 502 | |a Dissertation (M.B.A.) -- National University of Singapore, 1994. | ||
| 504 | |a Bibliography: leaves 91-92. | ||
| 610 | 2 | 0 | |a C.K. Tang Ltd. |
| 650 | 0 | |a Department stores |z Singapore |x Customer services | |
| 650 | 0 | |a Retail trade |z Singapore. | |
| 948 | |a 25/07/1995 |b 14/08/2002 | ||
| 596 | |a 1 | ||
| 999 | |a HF5465 S552WAN |w LC |c 1 |i A504952903 |d 8/5/2001 |l STACKS |m P01UTAMA |n 22 |r Y |s Y |t TESIS |u 28/7/1995 | ||