Customer satisfaction of copier users /
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| Main Author: | |
|---|---|
| Format: | Thesis Book |
| Language: | English |
| Published: |
1996.
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| Subjects: | |
| Online Access: | http://studentsrepo.um.edu.my/id/eprint/2874 |
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| LEADER | 01300cam a2200325 4500 | ||
|---|---|---|---|
| 001 | u399535 | ||
| 003 | SIRSI | ||
| 008 | 850627s1996 my a t 00 1 eng m | ||
| 035 | |a ACA-6919 | ||
| 040 | |a UMM |d UME | ||
| 043 | |a a-my--- | ||
| 090 | |a HF5415.5 |b Koh | ||
| 091 | |a Microfiche 14767 | ||
| 099 | |a 658.812-595 |b Koh | ||
| 100 | 1 | 0 | |a Koh, Lian Peng. |
| 245 | 1 | 0 | |a Customer satisfaction of copier users / |c Koh Lian Peng. |
| 260 | |c 1996. | ||
| 300 | |a viii, 65 leaves [append.] : |b ill. ; |c 30 cm. | ||
| 500 | |a Microfiche. Kuala Lumpur : University of Malaya Library, 2000. 1 fiche : negative ; 11 x 15 cm. | ||
| 502 | |a Dissertation (M.B.A.) -- Fakulti Ekonomi dan Pentadbiran, Universiti Malaya, 1996. | ||
| 504 | |a Includes bibliographical references. | ||
| 650 | 0 | |a Consumer satisfaction |z Malaysia. | |
| 650 | 0 | |a Customer services |z Malaysia |x Quality control. | |
| 650 | 0 | |a Copying machines |z Malaysia. | |
| 710 | 2 | 0 | |a Universiti Malaya. |b Fakulti Ekonomi dan Pentadbiran. |
| 856 | 4 | 1 | |u http://studentsrepo.um.edu.my/id/eprint/2874 |
| 948 | |a 20/07/1996 |b 03/06/2002 | ||
| 596 | |a 1 9 | ||
| 999 | |a HF5415.5 KOH |w LC |c 1 |i A505989408 |d 21/8/2015 |e 21/8/2015 |l STACKS |m P01UTAMA |n 17 |r Y |s Y |t TESIS |u 21/11/1996 | ||
| 999 | |a TERHAD 658.812-595 KOH |w LC |c 1 |i A505633694 |l STACKS |m P09EKONOMI |r Y |s Y |t TESIS |u 27/8/1996 | ||