A study of the perception of customer satisfaction towards the supply and services provided by Tenaga Nasional Berhad : customer satisfaction index survey /

A study of the perception of customer satisfaction towards the supply and services provided by Tenaga Nasional Berhad : customer satisfaction index survey /

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書目詳細資料
主要作者: Abdul Haris Abdul Karim
格式: Thesis 圖書
語言:English
出版: 1996.
主題:
Tenaga Nasional Bhd. > Customer services.
Consumer satisfaction > Malaysia.
Electric power distribution > Malaysia.
Service industries > Malaysia.
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實物特徵
Item Description:Also available on microfiche. Kuala Lumpur : Perpustakaan Universiti Malaya, 1997. 2 fiches : negative ; 11x15 cm.
實物描述:x, 81 leaves [append.] : ill. ; 30 cm.
參考書目:Bibliography: leaves 80-81.

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