A study on the need for a new TNB consumers service center in Cheras/Balakong area /
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | English |
| Published: |
1996.
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| Subjects: | |
| Online Access: | http://studentsrepo.um.edu.my/id/eprint/1766 |
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| LEADER | 01331cam a2200325 4500 | ||
|---|---|---|---|
| 001 | u399800 | ||
| 003 | SIRSI | ||
| 008 | 850627s1996 my a t 00 1 eng m | ||
| 035 | |a ACA-7417 | ||
| 040 | |a UMM |d UME | ||
| 043 | |a a-my--- | ||
| 090 | |a HF5415.5 |b Azmm | ||
| 091 | |a Microfiche 13186 | ||
| 099 | |a 658.812-595 |b Azm | ||
| 100 | 0 | 0 | |a Azman Mohd. |
| 245 | 1 | 2 | |a A study on the need for a new TNB consumers service center in Cheras/Balakong area / |c by Azman bin Mohd. |
| 260 | |c 1996. | ||
| 300 | |a ix, 73, 8 leaves [append.] : |b ill. ; |c 30 cm. | ||
| 500 | |a Microfiche. Kuala Lumpur : University of Malaya Library, 1997. 2 fiches : bnegative ; 11 x 15 cm. | ||
| 502 | |a Dissertation (M.B.A.) -- Fakulti Ekonomi dan Pentadbiran, Universiti Malaya, 1996. | ||
| 610 | 2 | 0 | |a Tenaga Nasional Bhd. |x Customer services. |
| 650 | 0 | |a Consumer satisfaction |z Malaysia. | |
| 650 | 0 | |a Consumers' preferences |z Malaysia. | |
| 650 | 0 | |a Customer services |z Malaysia. | |
| 710 | 2 | 0 | |a Universiti Malaya. |b Fakulti Ekonomi dan Pentadbiran. |
| 856 | 4 | 1 | |u http://studentsrepo.um.edu.my/id/eprint/1766 |
| 948 | |a 23/07/1996 |b 03/06/2002 | ||
| 596 | |a 1 9 | ||
| 999 | |a HF5415.5 AZMM |w LC |c 1 |i A506441256 |d 3/8/1999 |l STACKS |m P01UTAMA |n 2 |r Y |s Y |t TESIS |u 21/11/1996 | ||
| 999 | |a TERHAD 658.812-595 AZM |w LC |c 1 |i A505633550 |l DISCARD |m P09EKONOMI |r Y |s Y |t TESIS |u 27/8/1996 | ||