Development of quality management systems for some major banking functions /
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Main Author: | |
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Format: | Thesis Book |
Language: | English |
Published: |
1996.
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LEADER | 00955cam a2200253 a 4500 | ||
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001 | u401377 | ||
003 | SIRSI | ||
008 | 960822s1996 si v 00 1 eng m | ||
035 | |a ACB-0159 | ||
040 | |a UMM | ||
043 | |a a-si--- | ||
090 | |a HG1616 |b C87Lec | ||
100 | 1 | 0 | |a Leck, Siew Leng. |
245 | 1 | 0 | |a Development of quality management systems for some major banking functions / |c by Leck Siew Leng. |
260 | |c 1996. | ||
300 | |a 1 v. (various pagings) : |b ill. ; |c 30 cm. | ||
502 | |a Dissertation (M.B.A.) -- National University of Singapore, 1996. | ||
504 | |a Includes bibliographical references. | ||
650 | 0 | |a Banks and banking |z Singapore |x Customer services |x Quality control. | |
650 | 0 | |a Financial services industry |z Singapore |x Quality control. | |
650 | 0 | |a Total quality management |z Singapore | |
948 | |a 22/08/1996 |b 25/11/2000 | ||
596 | |a 1 | ||
999 | |a HG1616 C87LEC |w LC |c 1 |i A506139413 |d 3/3/2010 |e 3/3/2010 |l STACKS |m P01UTAMA |n 13 |r Y |s Y |t TESIS |u 27/9/1996 |