Development of quality management systems for some major banking functions /

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Bibliographic Details
Main Author: Leck, Siew Leng
Format: Thesis Book
Language:English
Published: 1996.
Subjects:
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008 960822s1996 si v 00 1 eng m
035 |a ACB-0159 
040 |a UMM 
043 |a a-si--- 
090 |a HG1616  |b C87Lec 
100 1 0 |a Leck, Siew Leng. 
245 1 0 |a Development of quality management systems for some major banking functions /  |c by Leck Siew Leng. 
260 |c 1996. 
300 |a 1 v. (various pagings) :  |b ill. ;  |c 30 cm. 
502 |a Dissertation (M.B.A.) -- National University of Singapore, 1996. 
504 |a Includes bibliographical references. 
650 0 |a Banks and banking  |z Singapore  |x Customer services  |x Quality control. 
650 0 |a Financial services industry  |z Singapore  |x Quality control. 
650 0 |a Total quality management  |z Singapore 
948 |a 22/08/1996  |b 25/11/2000 
596 |a 1 
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