Perception of total quality management (TQM) implementation in the public sector : a case study of the Inland Revenue Board (IRB) of Malaysia /
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | English |
| Published: |
1997.
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| Subjects: | |
| Online Access: | http://studentsrepo.um.edu.my/id/eprint/773 |
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| 001 | u415875 | ||
| 003 | SIRSI | ||
| 008 | 940809s1997 my a t 00 1 eng m | ||
| 035 | |a ACD-8560 | ||
| 040 | |a UMM |d UME | ||
| 043 | |a a-my--- | ||
| 090 | |a HD62.15 |b Nurm | ||
| 091 | |a Microfiche 13671. | ||
| 099 | |a 658.401 2-595 |b Nur | ||
| 100 | 0 | 0 | |a Nurseha Mahmud. |
| 245 | 1 | 0 | |a Perception of total quality management (TQM) implementation in the public sector : |b a case study of the Inland Revenue Board (IRB) of Malaysia / |c Nurseha binti Mahmud. |
| 260 | |c 1997. | ||
| 300 | |a xii, 176 leaves [append.] : |b ill. ; |c 30 cm. | ||
| 500 | |a Microfiche. Kuala Lumpur : University of Malaya Library, 1998. 2 fiches : negative ; 11 x 15 cm. | ||
| 502 | |a Dissertation (M.P.A.) -- Fakulti Ekonomi dan Pentadbiran, Universiti Malaya, 1997. | ||
| 504 | |a Includes bibliographical references. | ||
| 610 | 2 | 0 | |a Lembaga Hasil Dalam Negeri Malaysia. |
| 650 | 0 | |a Total quality management |z Malaysia |x Case studies | |
| 650 | 0 | |a Quality assurance |z Malaysia | |
| 710 | 2 | 0 | |a Universiti Malaya. |b Fakulti Ekonomi dan Pentadbiran. |
| 856 | 4 | 1 | |u http://studentsrepo.um.edu.my/id/eprint/773 |
| 948 | |a 16/09/1997 |b 29/05/2002 | ||
| 596 | |a 1 9 | ||
| 999 | |a HD62.15 NURM |w LC |c 1 |i A507342861 |d 7/3/2013 |e 7/3/2013 |l STACKS |m P01UTAMA |n 54 |r Y |s Y |t TESIS |u 28/10/1997 | ||
| 999 | |a TESIS 658.401 2-595 NUR |w LC |c 1 |i A506305395 |l DISCARD |m P09EKONOMI |r Y |s Y |t TESIS |u 16/10/1997 | ||