Peningkatan productiviti dan kualiti dalam sebuah bank perdagangan : satu kajian khusus ke atas konsep pusat perniagaan komersial dan tatacara baru proses perniagaan /

Peningkatan productiviti dan kualiti dalam sebuah bank perdagangan : satu kajian khusus ke atas konsep pusat perniagaan komersial dan tatacara baru proses perniagaan /

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Bibliographic Details
Main Author: Mohammad Rodzi Ismail
Format: Thesis Book
Language:Malay
Published: 1997.
Subjects:
Banks and banking > Malaysia > Customer services > Quality control.
Banks and banking > Malaysia > Management.
Business planning > Malaysia > Case studies.
Reengineering (Management) > Malaysia > Case studies.
Online Access:http://studentsrepo.um.edu.my/id/eprint/1189
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Description
Item Description:Microfiche. Kuala Lumpur : University of Malaya Library, 1998. 2 fiches : negative ; 11 x 15 cm.
Added title page in English.
Physical Description:ix, 138 leaves [append.] : ill. ; 30 cm.
Bibliography:Bibliography: 111-114 leaves.

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