A management's perspective in the implementation of client's charter to improve productivity in the Ministry of Health /

A management's perspective in the implementation of client's charter to improve productivity in the Ministry of Health /

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Bibliographic Details
Main Author: Leow, Ban Choo
Format: Thesis Book
Language:English
Published: 1998.
Subjects:
Malaysia. > Kementerian Kesihatan > Customer services.
Customer services > Malaysia > Case studies
Public health administration > Malaysia > Case studies.
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Description
Item Description:Microfiche. Kuala Lumpur : University of Malaya Library, 1999. 2 fiches : negative ; 11 x 15 cm.
Physical Description:ix, 95 [append.] leaves : ill. ; 29 cm.
Bibliography:Bibliography: leaves 46-47.

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