A management's perspective in the implementation of client's charter to improve productivity in the Ministry of Health /
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Format: | Thesis Book |
Language: | English |
Published: |
1998.
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LEADER | 01343cam a2200313 a 4500 | ||
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001 | u429836 | ||
003 | SIRSI | ||
008 | 890821s1998 my ab t 00 1 eng m | ||
035 | |a ACF-8575 | ||
040 | |a UMM |d UME | ||
043 | |a a-my--- | ||
090 | |a HF5415.5 |b Leo | ||
091 | |a Microfiche 13970 | ||
099 | |a 658.812-595 |b Leo | ||
100 | 1 | 0 | |a Leow, Ban Choo. |
245 | 1 | 2 | |a A management's perspective in the implementation of client's charter to improve productivity in the Ministry of Health / |c Leow Ban Choo. |
260 | |c 1998. | ||
300 | |a ix, 95 [append.] leaves : |b ill. ; |c 29 cm. | ||
500 | |a Microfiche. Kuala Lumpur : University of Malaya Library, 1999. 2 fiches : negative ; 11 x 15 cm. | ||
502 | |a Dissertation (M.B.A) -- Fakulti Perniagaan dan Perakaunan, Universiti Malaya, 1998. | ||
504 | |a Bibliography: leaves 46-47. | ||
610 | 1 | 0 | |a Malaysia. |b Kementerian Kesihatan |x Customer services. |
650 | 0 | |a Customer services |z Malaysia |x Case studies | |
650 | 0 | |a Public health administration |z Malaysia |x Case studies. | |
710 | 2 | 0 | |a Universiti Malaya. |b Fakulti Perniagaan dan Perakaunan. |
948 | |a 06/10/1998 |b 03/06/2002 | ||
596 | |a 1 9 | ||
999 | |a HF5415.5 LEO |w LC |c 1 |i A508303893 |d 11/2/2002 |l STACKS |m P01UTAMA |n 2 |r Y |s Y |t TESIS |u 11/11/1998 | ||
999 | |a TESIS 658.812-595 LEO |w LC |c 1 |i A507993739 |l DISCARD |m P09EKONOMI |r Y |s Y |t TESIS |u 7/11/1998 |