Customer service quality as a competitive strategy in the Malaysian automotive industry /
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Main Author: | Tan, Alex Thiam Keat |
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Other Authors: | Tay, Chai Li |
Format: | Thesis Book |
Language: | English |
Published: |
1998.
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Subjects: | |
Online Access: | http://studentsrepo.um.edu.my/id/eprint/2329 |
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