An empirical study of the quality and context-specific applicability of customer satisfaction measures /
Saved in:
| Main Author: | |
|---|---|
| Format: | Thesis Book |
| Language: | English |
| Published: |
1999.
|
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Physical Description: | xi, 158 leaves : ill. ; 30 cm. |
|---|---|
| Bibliography: | Bibliography: leaves 149-158. |