Measuring the effectiveness of the implementation of total quality management programmes in the Malaysian Public Service Sector /
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | English |
| Published: |
2001.
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| Subjects: | |
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| Physical Description: | xviii, 255 leaves [append.] : ill. ; 29 cm. |
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| Bibliography: | Includes bibliographical references. |