Pengurusan kualiti menyeluruh (TQM) : sokongan pengurusan atasan berdasarkan persepsi kakitangan di Dewan Bandaraya Kuala Lumpur /

Pengurusan kualiti menyeluruh (TQM) : sokongan pengurusan atasan berdasarkan persepsi kakitangan di Dewan Bandaraya Kuala Lumpur /

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Bibliographic Details
Main Author: Ahmad Shukri Hj. Abdul Aziz
Format: Thesis Book
Language:Malay
Published: 2000.
Subjects:
Kuala Lumpur. > Dewan Bandaraya > Management
Total quality management > Malaysia.
Civil service > Malaysia > Officials and employees > Attitudes.
Online Access:http://studentsrepo.um.edu.my/id/eprint/2562
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Description
Physical Description:x, 117, [11] leaves : ill. ; 30 cm.
Bibliography:Bibliography: leaves 118-120.

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