APA (7th ed.) Citation

Lee, Y. S. (2001). Impact of a service guarantee on service quality.

Chicago Style (17th ed.) Citation

Lee, Yang Sang. Impact of a Service Guarantee on Service Quality. 2001.

MLA (8th ed.) Citation

Lee, Yang Sang. Impact of a Service Guarantee on Service Quality. 2001.

Warning: These citations may not always be 100% accurate.