A study on customer relationship management in the banking sector in Malaysia /
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | English |
| Published: |
2001.
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| Subjects: | |
| Online Access: | http://studentsrepo.um.edu.my/id/eprint/778 |
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| 001 | u510848 | ||
| 003 | SIRSI | ||
| 008 | 001027s2001 my a t 00 0 eng m | ||
| 035 | |a ACX-6721 | ||
| 040 | |a UMK |d UMM | ||
| 043 | |a a-my--- | ||
| 090 | |a HF1008 |b UM 2001 Lim | ||
| 098 | |a HF5630 |b UM 2001 Lim | ||
| 100 | 1 | 0 | |a Lim, Donny Yhew Chjuan. |
| 245 | 1 | 2 | |a A study on customer relationship management in the banking sector in Malaysia / |c by Donny Lim Yhew Chjuan. |
| 260 | |c 2001. | ||
| 300 | |a v, 61, 8 leaves : |b ill. ; |c 30 cm. | ||
| 502 | |a Dissertation (M.B.A.) -- Fakulti Perniagaan dan Perakaunan, Universiti Malaya, 2002. | ||
| 504 | |a Bibliography: leaves 60-61. | ||
| 650 | 0 | |a Customer relations |z Malaysia |x Management. | |
| 650 | 0 | |a Bank management |z Malaysia |x Evaluation. | |
| 710 | 2 | 0 | |a Universiti Malaya. |b Fakulti Perniagaan dan Perakaunan. |
| 856 | |a RC:A511962157 |z Click Here for Abstract and Table of Contents | ||
| 856 | 4 | 1 | |u http://studentsrepo.um.edu.my/id/eprint/778 |
| 948 | |a 15/04/2003 |b 20/08/2004 | ||
| 596 | |a 1 19 | ||
| 999 | |a HF1008 UM 2001 LIM |w LC |c 1 |i A511210147 |d 21/8/2009 |e 20/8/2009 |l STACKS |m P01UTAMA |n 2 |r Y |s Y |t TESIS |u 24/8/2004 |o .PUBLIC. PROJEK PENGDIGITISAN 6/3/06 | ||
| 999 | |a HF5630 UM 2001 LIM |w LC |c 1 |i A511851553 |d 18/5/2005 |f 18/5/2005 |g 1 |l STACKS |m P19KOTA |r Y |s Y |t TESIS |u 18/5/2005 | ||