International Standard Organisation (ISO) : keberkesanan memenuhi kehendak pelanggan ; satu kajian kes di Institut Tadbiran Awam Negara (INTAN) /
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | Malay |
| Published: |
2002.
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| Subjects: | |
| Online Access: | http://studentsrepo.um.edu.my/id/eprint/559 |
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