A framework for IT infrastructure and an exploration of the role of service quality when evaluating an IT service function /
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | English |
| Published: |
2001.
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| Subjects: | |
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| Physical Description: | xviii, 276 leaves : ill. ; 30 cm. |
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| Bibliography: | Bibliography: leaves 223-236. |