Measuring service quality in an information and communication technology (ICT)-integrated secondary care hospital /
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | English |
| Published: |
2003.
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| Subjects: | |
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| Physical Description: | ix, 122 leaves : ill. ; 30 cm. |
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| Bibliography: | Bibliography : leaves 112-122. |