Piagam pelanggan dan kualiti perkhidmatan sektor awam : kajian kes Cawangan Import Kastam DiRaja Malaysia Negeri Selangor /
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Main Author: | |
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Format: | Thesis Book |
Language: | Malay |
Published: |
2003.
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Subjects: | |
Online Access: | http://studentsrepo.um.edu.my/id/eprint/1781 |
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Physical Description: | vii, 243 leaves : ill. ; 30 cm. |
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Bibliography: | Bibliography: leaves 115-119. |