A study of customer relationship management in the automobile industry in Malaysia /
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Main Author: | |
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Format: | Thesis Book |
Language: | English |
Published: |
2004.
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Subjects: | |
Online Access: | http://studentsrepo.um.edu.my/id/eprint/1207 |
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001 | u700425 | ||
003 | SIRSI | ||
008 | 041229s2004 my a t 00 0 eng m | ||
040 | |a UMM |d UMK | ||
043 | |a a-my--- | ||
090 | |a HF1008 |b UM 2004 Che | ||
098 | |a HF1008 |b UM 2004 Che | ||
100 | 1 | 0 | |a Cheong, Khai Fan |
245 | 1 | 2 | |a A study of customer relationship management in the automobile industry in Malaysia / |c heong Khai Fan @ Kai Pan. |
260 | |c 2004. | ||
300 | |a x, 133 [37] : |b ill. ; |c 30 cm. | ||
502 | |a Dissertation (M.B.A.) -- Fakulti Perniagaan dan Perakaunan, Universiti Malaya, 2004. | ||
504 | |a Bibliography: leaves xi-xvii. | ||
650 | 0 | |a Automobile industry and trade |z Malaysia |x Management. | |
650 | 0 | |a Customer relations |z Malaysia |x Management. | |
710 | 2 | 0 | |a Universiti Malaya. |b Fakulti Perniagaan dan Perakaunan. |
856 | |a RC:A511962371 |z Click Here for Abstract and Table of Contents | ||
856 | 4 | 1 | |u http://studentsrepo.um.edu.my/id/eprint/1207 |
596 | |a 1 19 | ||
999 | |a HF1008 UM 2004 CHE |w LC |c 1 |i A511703892 |d 28/10/2017 |e 28/10/2017 |f 12/5/2005 |g 1 |l STACKS |m P01UTAMA |n 4 |r Y |s Y |t TESIS |u 29/12/2004 | ||
999 | |a HF1008 UM 2004 CHE |w LC |c 1 |i A511853104 |d 31/5/2005 |f 31/5/2005 |g 1 |l STACKS |m P19KOTA |r Y |s Y |t TESIS |u 31/5/2005 |