A study of customer relationship management in the automobile industry in Malaysia /

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Bibliographic Details
Main Author: Cheong, Khai Fan
Format: Thesis Book
Language:English
Published: 2004.
Subjects:
Online Access:http://studentsrepo.um.edu.my/id/eprint/1207
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100 1 0 |a Cheong, Khai Fan 
245 1 2 |a A study of customer relationship management in the automobile industry in Malaysia /  |c heong Khai Fan @ Kai Pan. 
260 |c 2004. 
300 |a x, 133 [37] :  |b ill. ;  |c 30 cm. 
502 |a Dissertation (M.B.A.) -- Fakulti Perniagaan dan Perakaunan, Universiti Malaya, 2004. 
504 |a Bibliography: leaves xi-xvii. 
650 0 |a Automobile industry and trade  |z Malaysia  |x Management. 
650 0 |a Customer relations  |z Malaysia  |x Management. 
710 2 0 |a Universiti Malaya.  |b Fakulti Perniagaan dan Perakaunan. 
856 |a RC:A511962371   |z  Click Here for Abstract and Table of Contents 
856 4 1 |u http://studentsrepo.um.edu.my/id/eprint/1207 
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999 |a HF1008 UM 2004 CHE  |w LC  |c 1  |i A511853104  |d 31/5/2005  |f 31/5/2005  |g 1  |l STACKS  |m P19KOTA  |r Y  |s Y  |t TESIS  |u 31/5/2005