Pengurusan kualiti menyeluruh : satu kajian mengenai program penambahbaikan kualiti dalam bidang pengurusan di Bahagian Teknologi Maklumat, Telekom Malaysia Berhad /

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Bibliographic Details
Main Author: Anis Mohd Mokhtar
Format: Thesis Book
Language:Malay
Published: 2003.
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Description
Physical Description:xvii, 165, [13], 5 leaves : ill. ; 30 cm.
Bibliography:Bibliography: leaves 160-165.