Managing competency amongst drivers tradesman in the service corps : empirical investigation into user and provider perception of quality /
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| Main Author: | |
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| Other Authors: | |
| Format: | Thesis Book |
| Language: | English |
| Published: |
2004
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| Subjects: | |
| Online Access: | http://studentsrepo.um.edu.my/id/eprint/2151 |
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| LEADER | 01238cam a2200277 a 4500 | ||
|---|---|---|---|
| 001 | u709584 | ||
| 003 | SIRSI | ||
| 008 | 050725s2004 my t 00 0 eng m | ||
| 040 | |a UMM |d UMK | ||
| 043 | |a a-my--- | ||
| 090 | |a HD31 |b UM 2004 Rosm | ||
| 098 | |a HD31 |b UM 2004 Rosm | ||
| 100 | 0 | 0 | |a Rosli Muhammad |
| 245 | |a Managing competency amongst drivers tradesman in the service corps : |b empirical investigation into user and provider perception of quality / |c Rosli bin Muhammad, Rosli bin Baharom. | ||
| 260 | |c 2004 | ||
| 300 | |a x, 77, [11] leaves : |b ill. ; |c 30 cm. | ||
| 502 | |a Dissertation (M.Mgmt.) -- Fakulti Perniagaan dan Perakaunan, Universiti Malaya, 2005. | ||
| 504 | |a Includes bibliographical references. | ||
| 700 | 0 | 0 | |a Rosli Baharom. |
| 610 | 1 | 0 | |a Malaysia. |b Angkatan Tentera |x Transport service |
| 650 | 0 | |a Transportation, Military |z Malaysia | |
| 710 | 2 | 0 | |a Universiti Malaya. |b Fakulti Perniagaan dan Perakaunan. |
| 856 | 4 | 1 | |u http://studentsrepo.um.edu.my/id/eprint/2151 |
| 596 | |a 1 19 | ||
| 999 | |a HD31 UM 2004 ROSM |w LC |c 1 |i A511846103 |d 27/10/2005 |f 27/10/2005 |g 1 |l STACKS |m P01UTAMA |r Y |s Y |t TESIS |u 25/10/2005 | ||
| 999 | |a HD31 UM 2004 ROSM |w LC |c 1 |i A511906539 |d 24/10/2005 |f 24/10/2005 |g 1 |l STACKS |m P19KOTA |r Y |s Y |t TESIS |u 24/10/2005 | ||