Satu analisis mengenai kualiti perkhidmatan di Jabatan Imigresen Malaysia /
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Format: | Thesis Book |
Language: | Malay |
Published: |
2005.
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LEADER | 01023cam a2200253 a 4500 | ||
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001 | u717197 | ||
003 | SIRSI | ||
008 | 060123s2005 my a t 000 0 may m | ||
040 | |a UMM | ||
043 | |a a-my--- | ||
090 | |a JF1338 |b UM 2005 Nurmm | ||
100 | 0 | 0 | |a Nur Masliza Muda. |
245 | 1 | 0 | |a Satu analisis mengenai kualiti perkhidmatan di Jabatan Imigresen Malaysia / |c Nur Masliza bt Muda. |
260 | |c 2005. | ||
300 | |a ix, 128 leaves : |b ill. ; |c 30 cm. | ||
502 | |a Dissertation (M.P.A.) -- Fakulti Ekonomi dan Pentadbiran, Universiti Malaya, 2005. | ||
504 | |a Bibliography: leaves 118 -128. | ||
610 | 1 | 0 | |a Malaysia. |b Jabatan Imigresen. |
650 | 0 | |a Civil service |x Quality control |z Malaysia. | |
650 | 0 | |a Consumer satisfaction |z Malaysia. | |
710 | 2 | 0 | |a Universiti Malaya. |b Fakulti Ekonomi dan Pentadbiran. |
856 | |f IARC:A511957243 |z Click Here for Abstract and Table of Contents | ||
596 | |a 1 | ||
999 | |a JF1338 UM 2005 NURMM |w LC |c 1 |i A512499862 |d 20/5/2018 |e 20/5/2018 |f 31/3/2006 |g 1 |l STACKS |m P01UTAMA |n 26 |r Y |s Y |t TESIS |u 30/3/2006 |