Measuring the relationship between service quality and customer satisfaction and the influence on customer behavioral intention : an application in children's private supplementary education industry /

Measuring the relationship between service quality and customer satisfaction and the influence on customer behavioral intention : an application in children's private supplementary education industry /

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書目詳細資料
主要作者:	Chin, Kar Lian
格式:	Thesis 圖書
語言:	English
出版:	2006.
主題:	Customer services > Malaysia > Statistical methods. Consumer satisfaction > Malaysia > Statistical methods. Children > Education > Malaysia.
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!

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