Measuring the relationship between service quality and customer satisfaction and the influence on customer behavioral intention : an application in children's private supplementary education industry /

Measuring the relationship between service quality and customer satisfaction and the influence on customer behavioral intention : an application in children's private supplementary education industry /

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书目详细资料
主要作者:	Chin, Kar Lian
格式:	Thesis 图书
语言:	English
出版:	2006.
主题:	Customer services > Malaysia > Statistical methods. Consumer satisfaction > Malaysia > Statistical methods. Children > Education > Malaysia.
标签:	添加标签没有标签, 成为第一个标记此记录!

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