Service quality : a study of fitness centres in the Klang Valley of Malaysia /
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Main Author: | |
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Format: | Thesis Book |
Language: | English |
Published: |
2007.
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LEADER | 01160cam a2200289 a 4500 | ||
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001 | u745271 | ||
003 | SIRSI | ||
005 | 200709131610 | ||
008 | 070913s2007 my a t 000 0 eng m | ||
040 | |a UMK |d UMM | ||
043 | |a a-my-se | ||
090 | |a HF1008 |b UM 2007 Cho | ||
098 | |a HF1008 |b UM 2007 Cho | ||
100 | 1 | |a Choong, Poh Wan. | |
245 | 1 | 0 | |a Service quality : |b a study of fitness centres in the Klang Valley of Malaysia / |c Choong Poh Wan. |
260 | |c 2007. | ||
300 | |a viii, 83 leaves : |b ill. ; |c 30 cm. | ||
502 | |a Dissertation (M.B.A.) -- Fakulti Perniagaan dan Perakaunan, Universiti Malaya, 2007. | ||
504 | |a Bibliography: leaves 71-74. | ||
650 | 0 | |a Customer services |z Selangor |z Lembah Klang. | |
650 | 0 | |a Physical fitness centers. |z Selangor |z Lembah Klang. | |
650 | 0 | |a Consumer satisfaction |z Selangor |z Lembah Klang. | |
710 | 2 | |a Universiti Malaya. |b Fakulti Perniagaan dan Perakaunan | |
900 | |a HA | ||
596 | |a 1 19 | ||
999 | |a HF1008 UM 2007 CHO |w LC |c 1 |i A511799843 |l STACKS |m P19KOTA |r Y |s Y |t TESIS |u 3/10/2007 | ||
999 | |a HF1008 UM 2007 CHO |w LC |c 1 |i A511799834 |d 25/9/2016 |e 25/9/2016 |f 6/11/2007 |g 1 |l STACKS |m P01UTAMA |n 7 |r Y |s Y |t TESIS |u 31/10/2007 |