An exploratory study of measurement on reference services among Malaysian universities libraries with MS ISO 90001:2000 certification /

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Bibliographic Details
Main Author: Suzinor Kamaralzaman
Format: Thesis Book
Language:English
Published: 2007.
Subjects:
Online Access:http://dspace.fsktm.um.edu.my/handle/1812/89
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Description
Physical Description:ix, 128 leaves : ill. (some col.) ; 30 cm.
Bibliography:Bibliography: leaves 108-113.