Determining the reliability and validity of service quality scores in a public library context : a confirmatory approach /

Determining the reliability and validity of service quality scores in a public library context : a confirmatory approach /

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Bibliographic Details
Main Author: Green, John P., Jr
Format: Thesis Book
Language:English
Published: 2006.
Subjects:
Public services (Libraries) > United States > Evaluation.
Public libraries > United States > Evaluation.
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Description
Item Description:Photocopy. Ann Arbor, Mich. : University Microfilms International, 2007. 30 cm.
Physical Description:xiv, 278 p. : ill.
Bibliography:Bibliography: p. 252-273.

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