Determining the reliability and validity of service quality scores in a public library context : a confirmatory approach /
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| 格式: | Thesis 图书 |
| 语言: | English |
| 出版: |
2006.
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| Item Description: | Photocopy. Ann Arbor, Mich. : University Microfilms International, 2007. 30 cm. |
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| 实物描述: | xiv, 278 p. : ill. |
| 参考书目: | Bibliography: p. 252-273. |