Determining the reliability and validity of service quality scores in a public library context : a confirmatory approach /

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Bibliographic Details
Main Author: Green, John P., Jr
Format: Thesis Book
Language:English
Published: 2006.
Subjects:
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245 1 0 |a Determining the reliability and validity of service quality scores in a public library context :  |b a confirmatory approach /  |c John P. Green, Jr. 
260 |c 2006. 
300 |a xiv, 278 p. :  |b ill. 
500 |a Photocopy. Ann Arbor, Mich. : University Microfilms International, 2007. 30 cm. 
502 |a Thesis (Ph.D.) -- School of Business and Technology, Capella University, 2006. 
504 |a Bibliography: p. 252-273. 
596 |a 1 
650 0 |a Public services (Libraries)  |z United States  |x Evaluation. 
650 0 |a Public libraries  |z United States  |x Evaluation. 
710 2 0 |a Capella University.  |b School of Business and Technology. 
900 |a ND. MS 
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