Electronic Customer Relationship Management (E-CRM) to support e-shoppers in Cheng Du, China /
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Main Author: | |
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Format: | Thesis Book |
Language: | English |
Published: |
2007.
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LEADER | 01031cam a2200265 a 4500 | ||
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001 | u763272 | ||
003 | SIRSI | ||
005 | 200812041134 | ||
008 | 081204s2007 my t 000 0 eng m | ||
040 | |a UMM. | ||
043 | |a a-cc-sz. | ||
090 | |a QA76 |b UM 2007 Don. | ||
100 | 1 | |a Dong, Xin. | |
245 | 1 | 0 | |a Electronic Customer Relationship Management (E-CRM) to support e-shoppers in Cheng Du, China / |c Dong Xin. |
260 | |c 2007. | ||
300 | |a [1]152 leaves : |b ill. ; |c 30 cm. | ||
502 | |a Dissertation (M.Comp.Sc.) -- Jabatan Sains Maklumat, Fakulti Sains Komputer dan Teknologi Maklumat, Universiti Malaya, 2008. | ||
504 | |a Bibliography: leaves 102-111. | ||
650 | 0 | |a Customer relations |z China |z Chengdu |x Management. | |
650 | 0 | |a Electronic commerce |z China |z Chengdu. | |
650 | 0 | |a Teleshopping |z China |z Chengdu. | |
710 | 2 | |a Universiti Malaya. |b Jabatan Sains Maklumat. | |
900 | |a SJMK-ZA | ||
596 | |a 1 | ||
999 | |a QA76 UM 2007 DON |w LC |c 1 |i A513254427 |d 16/2/2013 |e 16/2/2013 |f 28/1/2010 |g 1 |l STACKS |m P01UTAMA |n 3 |r Y |s Y |t TESIS |u 27/1/2010 |