The relationship of service climate, intrinsic motivation, organizational commitment and service quality of call centre agents in Malaysia /
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Main Author: | U. Ananda Rani Ulaganathan |
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Format: | Thesis Book |
Language: | English |
Published: |
2008.
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Subjects: | |
Online Access: | http://dspace.fsktm.um.edu.my/handle/1812/701 |
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