Proposal for setting up integrated service desk for information technology (IT) division of a prominent insurance and takaful company in Malaysia /
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Format: | Thesis Book |
Language: | English |
Published: |
2008.
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Online Access: | http://dspace.fsktm.um.edu.my/handle/1812/716 |
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003 | SIRSI | ||
005 | 200903261643 | ||
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040 | |a UMM |d UMK | ||
043 | |a a-my--- | ||
090 | |a HF1008 |b UM 2008 Mohas | ||
098 | |a HF1008 |b UM 2008 Mohas | ||
100 | 0 | |a Mohamad Azman Soaed. | |
245 | 1 | 0 | |a Proposal for setting up integrated service desk for information technology (IT) division of a prominent insurance and takaful company in Malaysia / |c by Mohamad Azman Soaed <and> Hishamudin Haji Wahid. |
260 | |c 2008. | ||
300 | |a v, 132 leaves : |b ill. ; |c 30 cm. | ||
502 | |a Dissertation (M.B.A.) -- Jabatan Pengurusan Perakaunan dan Percukaian, Fakulti Perniagaan dan Perakaunan, Universiti Malaya, 2008. | ||
504 | |a Bibliography: leaves 113-116. | ||
650 | 0 | |a Insurance companies |x Customer services |z Malaysia. | |
650 | 0 | |a Insurance companies |x Information technology |z Malaysia. | |
700 | 0 | |a Hishamudin Haji Wahid. | |
710 | 2 | |a Universiti Malaya. |b Jabatan Pengurusan Perakaunan dan Percukaian. | |
856 | 4 | 1 | |u http://dspace.fsktm.um.edu.my/handle/1812/716 |
900 | |a ZSA-ZA | ||
596 | |a 1 19 | ||
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999 | |a HF1008 UM 2008 MOHAS |w LC |c 1 |i A513448153 |d 15/6/2010 |f 15/6/2010 |g 1 |l STACKS |m P19KOTA |r Y |s Y |t TESIS |u 15/6/2010 |