Consumers' evaluation on B2C E-commerce service quality : Malaysian perspective /

Consumers' evaluation on B2C E-commerce service quality : Malaysian perspective /

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书目详细资料
主要作者: Shahril Azwan Ismail
格式: Thesis 图书
语言:English
出版: 2008.
主题:
Electronic commerce > Malaysia > Customer services > Evaluation.
Business enterprises > Customer services > Malaysia > Quality control.
Customer services > Malaysia > Quality control.
Service industries > Malaysia > Quality control.
在线阅读:http://dspace.fsktm.um.edu.my/handle/1812/724
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实物特征
实物描述:vi, 101 leaves : ill. ; 30 cm.
参考书目:Bibliography: leaves 80-90.

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