On the impact of responsiveness and accessibility of services on student satisfaction : two sides of the coin /
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| Main Author: | |
|---|---|
| Format: | Thesis Book |
| Language: | English |
| Published: |
2009.
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| Subjects: | |
| Online Access: | http://dspace.fsktm.um.edu.my/handle/1812/588 |
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| LEADER | 01441cam a2200325 a 4500 | ||
|---|---|---|---|
| 001 | u782253 | ||
| 003 | SIRSI | ||
| 005 | 200911171137 | ||
| 008 | 091117s2009 my t 000 0 eng m | ||
| 040 | |a UMK |d UMM | ||
| 043 | |a a-my--- | ||
| 090 | |a HF1008 |b UM 2009 Far | ||
| 098 | |a HF1008 |b UM 2009 Far | ||
| 100 | 1 | |a Fard, Pooyan Yousefi. | |
| 245 | 1 | 0 | |a On the impact of responsiveness and accessibility of services on student satisfaction : |b two sides of the coin / |c Pooyan Yousefi Fard. |
| 260 | |c 2009. | ||
| 300 | |a viii, 131 leaves : |b ill. ; |c 30 cm. | ||
| 502 | |a Dissertation (M.B.A.) -- Jabatan Dasar dan Strategi Perniagaan, Fakulti Perniagaan dan Perakaunan, Universiti Malaya, 2009. | ||
| 504 | |a Bibliography: leaves 94-99. | ||
| 610 | 2 | 0 | |a Open University Malaysia |x Students. |
| 650 | 0 | |a Universities and colleges |z Malaysia |x Management. | |
| 650 | 0 | |a College students |z Malaysia |x Attitudes. | |
| 650 | 0 | |a Consumer satisfaction |z Malaysia |x Case studies. | |
| 650 | 0 | |a Education, Higher |z Malaysia |x Evaluation. | |
| 710 | 2 | |a Universiti Malaya. |b Jabatan Dasar dan Strategi Perniagaan. | |
| 856 | 4 | 1 | |u http://dspace.fsktm.um.edu.my/handle/1812/588 |
| 900 | |a NSR-ZA | ||
| 596 | |a 1 19 | ||
| 999 | |a HF1008 UM 2009 FAR |w LC |c 1 |i A513766681 |d 13/4/2010 |f 13/4/2010 |g 1 |l STACKS |m P19KOTA |r Y |s Y |t TESIS |u 12/4/2010 | ||
| 999 | |a HF1008 UM 2009 FAR |w LC |c 1 |i A513766390 |d 12/8/2011 |e 12/8/2011 |f 12/5/2011 |g 1 |l STACKS |m P01UTAMA |n 1 |r Y |s Y |t TESIS |u 12/5/2011 | ||