Quality management in local government administration in Sarawak : process, implementation and customers' perceptions /

Quality management in local government administration in Sarawak : process, implementation and customers' perceptions /

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Bibliographic Details
Main Author: Ahi Sarok
Format: Thesis Book
Language:English
Published: 2006.
Subjects:
Local government > Sarawak > Quality control.
Total quality management in government > Sarawak.
Public administration > Sarawak > Quality control.
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Description
Item Description:Supervisor : Assoc.Prof.Dr.Halimah Awang.
Physical Description:xiv, 386 leaves : ill. ; 30 cm.
Bibliography:Bibliography: leaves 352-371.

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