Quality management in local government administration in Sarawak : process, implementation and customers' perceptions /

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Bibliographic Details
Main Author: Ahi Sarok
Format: Thesis Book
Language:English
Published: 2006.
Subjects:
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043 |a a-my-sr 
090 |a JF1338  |b UMP 2006 Ahi 
099 |a JF1338  |b UMP 2006 Ahi 
100 0 |a Ahi Sarok. 
245 1 0 |a Quality management in local government administration in Sarawak :  |b process, implementation and customers' perceptions /  |c Ahi anak Sarok. 
260 |c 2006. 
300 |a xiv, 386 leaves :  |b ill. ;  |c 30 cm. 
500 |a Supervisor : Assoc.Prof.Dr.Halimah Awang. 
502 |a Thesis (Ph.D) -- Jabatan Pengajian Pentadbiran dan Politik, Fakulti Ekonomi dan Pentadbiran, Universiti Malaya, 2009. 
504 |a Bibliography: leaves 352-371. 
650 0 |a Local government  |z Sarawak  |x Quality control. 
650 0 |a Total quality management in government  |z Sarawak. 
650 0 |a Public administration  |z Sarawak  |x Quality control. 
710 2 0 |a Universiti Malaya.  |b Jabatan Pengajian Pentadbiran dan Politik. 
900 |a ZSA-ZA 
902 |a 099-1 copy in process 
596 |a 1 
999 |a JF1338 UMP 2006 AHI  |w LC  |c 1  |i A514407583  |d 30/6/2014  |e 30/6/2014  |f 10/3/2011  |g 1  |l STACKS  |m P01UTAMA  |n 3  |r Y  |s Y  |t TESIS  |u 8/3/2011