A study on full service restaurants' attributes and the key determinants of customer satisfaction behavioural intention /

A study on full service restaurants' attributes and the key determinants of customer satisfaction behavioural intention /

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Bibliographic Details
Main Author: Chow, Sweet Fun
Format: Thesis Book
Language:English
Published: 2010.
Subjects:
Restaurants > Customer services > Malaysia.
Consumer behavior > Malaysia > Psychological aspects.
Consumer satisfaction > Malaysia.
Food service > Customer services > Malaysia.
Online Access:http://studentsrepo.um.edu.my/id/eprint/1602
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Description
Physical Description:vii, 80, [9] leaves : ill. ; 30 cm.
Also issued in CD.
Bibliography:Bibliography: leaves 75-79.

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