Ong, K. S. (2009). Virtual brand personality, customer satisfaction and brand loyalty in online banking industry.
Chicago Style (17th ed.) CitationOng, Khian Sin. Virtual Brand Personality, Customer Satisfaction and Brand Loyalty in Online Banking Industry. 2009.
MLA (8th ed.) CitationOng, Khian Sin. Virtual Brand Personality, Customer Satisfaction and Brand Loyalty in Online Banking Industry. 2009.
Warning: These citations may not always be 100% accurate.