Development of an integrated scale for the measurement of web-based library service quality /

Development of an integrated scale for the measurement of web-based library service quality /

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書目詳細資料
主要作者: Kiran Kaur
格式: Thesis 圖書
語言:English
出版: 2011.
主題:
Academic libraries > Malaysia > Evaluation.
Academic libraries > Quality control.
Library Web sites.
Electronic reference services (Libraries).
Reference services (Libraries) > Malaysia > Management.
Consumer satisfaction > Malaysia.
Public services (Libraries) > Evaluation.
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實物特徵
實物描述:xiii, 358 leaves : ill. ; 30 cm.
參考書目:Bibliography: leaves 299-325.

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