Development of an integrated scale for the measurement of web-based library service quality /

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Bibliographic Details
Main Author:	Kiran Kaur
Format:	Thesis Book
Language:	English
Published:	2011.
Subjects:	Academic libraries > Malaysia > Evaluation. Academic libraries > Quality control. Library Web sites. Electronic reference services (Libraries). Reference services (Libraries) > Malaysia > Management. Consumer satisfaction > Malaysia. Public services (Libraries) > Evaluation.
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003	SIRSI
005	201106151427
008	110615s2011 my a t 000 0 eng m
040			\|a UMM
090			\|a Z674 \|b UMP 2011 Kir
100	0		\|a Kiran Kaur.
245	1	0	\|a Development of an integrated scale for the measurement of web-based library service quality / \|c Kiran Kaur a/p Gurmit Singh.
260			\|c 2011.
300			\|a xiii, 358 leaves : \|b ill. ; \|c 30 cm.
502			\|a Thesis (Ph.D) -- Jabatan Sains Maklumat, Fakulti Sains Komputer dan Teknologi Maklumat, Universiti Malaya, 2011.
504			\|a Bibliography: leaves 299-325.
650		0	\|a Academic libraries \|z Malaysia \|x Evaluation.
650		0	\|a Academic libraries \|x Quality control.
650		0	\|a Library Web sites.
650		0	\|a Electronic reference services (Libraries).
650		0	\|a Reference services (Libraries) \|z Malaysia \|x Management.
650		0	\|a Consumer satisfaction \|z Malaysia.
650		0	\|a Public services (Libraries) \|x Evaluation.
710	2		\|a Universiti Malaya. \|b Jabatan Sains Maklumat.
900			\|a NHS
596			\|a 1
999			\|a Z674 UMP 2011 KIR \|w LC \|c 1 \|i A514711021 \|d 25/9/2018 \|e 25/9/2018 \|f 2/4/2012 \|g 1 \|l STACKS \|m P01UTAMA \|n 8 \|r Y \|s Y \|t TESIS \|u 29/3/2012

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