Development of an integrated scale for the measurement of web-based library service quality /
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| 主要作者: | |
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| 格式: | Thesis 圖書 |
| 語言: | English |
| 出版: |
2011.
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| LEADER | 01229cam a2200301 a 4500 | ||
|---|---|---|---|
| 001 | u831454 | ||
| 003 | SIRSI | ||
| 005 | 201106151427 | ||
| 008 | 110615s2011 my a t 000 0 eng m | ||
| 040 | |a UMM | ||
| 090 | |a Z674 |b UMP 2011 Kir | ||
| 100 | 0 | |a Kiran Kaur. | |
| 245 | 1 | 0 | |a Development of an integrated scale for the measurement of web-based library service quality / |c Kiran Kaur a/p Gurmit Singh. |
| 260 | |c 2011. | ||
| 300 | |a xiii, 358 leaves : |b ill. ; |c 30 cm. | ||
| 502 | |a Thesis (Ph.D) -- Jabatan Sains Maklumat, Fakulti Sains Komputer dan Teknologi Maklumat, Universiti Malaya, 2011. | ||
| 504 | |a Bibliography: leaves 299-325. | ||
| 650 | 0 | |a Academic libraries |z Malaysia |x Evaluation. | |
| 650 | 0 | |a Academic libraries |x Quality control. | |
| 650 | 0 | |a Library Web sites. | |
| 650 | 0 | |a Electronic reference services (Libraries). | |
| 650 | 0 | |a Reference services (Libraries) |z Malaysia |x Management. | |
| 650 | 0 | |a Consumer satisfaction |z Malaysia. | |
| 650 | 0 | |a Public services (Libraries) |x Evaluation. | |
| 710 | 2 | |a Universiti Malaya. |b Jabatan Sains Maklumat. | |
| 900 | |a NHS | ||
| 596 | |a 1 | ||
| 999 | |a Z674 UMP 2011 KIR |w LC |c 1 |i A514711021 |d 25/9/2018 |e 25/9/2018 |f 2/4/2012 |g 1 |l STACKS |m P01UTAMA |n 8 |r Y |s Y |t TESIS |u 29/3/2012 | ||