Relationship among service quality, food quality, perceived value, customer satisfaction and behavioural intentions in the Malaysian fast food industry /
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Main Author: | |
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Format: | Thesis Book |
Language: | English |
Published: |
2010.
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Subjects: | |
Online Access: | http://studentsrepo.um.edu.my/id/eprint/1529 |
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003 | SIRSI | ||
005 | 201106230949 | ||
008 | 110623s2010 my a t 000 0 eng m | ||
040 | |a UMM |d UMK |d AUM |e rda | ||
043 | |a a-my--- | ||
090 | |a HF1008 |b UM 2010 Sea | ||
098 | |a HF1008 |b UM 2010 Sea | ||
100 | 1 | |a Seaw, Thiam Chin. | |
245 | 1 | 0 | |a Relationship among service quality, food quality, perceived value, customer satisfaction and behavioural intentions in the Malaysian fast food industry / |c Seaw Thiam Chin. |
260 | |c 2010. | ||
300 | |a [1] iv, 122 leaves : |b ill. ; |c 30 cm. | ||
502 | |a Dissertation (M.B.A.) -- Sekolah Perniagaan Pascasiswazah, Fakulti Perniagaan dan Perakaunan, Universiti Malaya, 2010. | ||
504 | |a Bibliography: leaves 103-115. | ||
530 | |a Also issued in CD. | ||
650 | 0 | |a Fast food restaurants |x Customer servicse |z Malaysia |x Quality control. | |
650 | 0 | |a Consumer satisfaction |z Malaysia |x Psychological aspects. | |
650 | 0 | |a Food industry and trade |z Malaysia |x Quality control. | |
710 | 2 | |a Universiti Malaya. |b Sekolah Perniagaan Pascasiswazah. | |
856 | 4 | 1 | |u http://studentsrepo.um.edu.my/id/eprint/1529 |
900 | |a NHS-ZA | ||
596 | |a 1 19 25 | ||
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999 | |a HF1008 UM 2010 SEA |w LC |c 1 |i A514623225 |d 12/8/2011 |f 12/8/2011 |g 1 |l STACKS |m P19KOTA |r Y |s Y |t TESIS |u 12/8/2011 | ||
999 | |a HF1008 UM 2010 SEA |w LC |c 1 |i A514623211 |f 12/7/2023 |g 1 |l STACKS |m P25UMARCHI |r N |s Y |t CD |u 12/7/2023 |1 AHSS |o .STAFF. MST-CD3049 |