Customer participation in value creation in internet-based self-service technology (ISST) environment /
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | English |
| Published: |
2011.
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| LEADER | 00991cam a2200265 a 4500 | ||
|---|---|---|---|
| 001 | u834301 | ||
| 003 | SIRSI | ||
| 005 | 201107221623 | ||
| 008 | 110722s2011 uk a v 000 0 eng m | ||
| 040 | |a UMM | ||
| 090 | |a HF5415.55 |b Amrama | ||
| 100 | 0 | |a Amrul Asraf Mohd Any. | |
| 245 | 1 | 0 | |a Customer participation in value creation in internet-based self-service technology (ISST) environment / |c Amrul Asraf Mohd Any. |
| 260 | |c 2011. | ||
| 270 | 0 | |g Amrul Asraf Mohd Any. |a Universiti Malaya. Fakulti Perniagaan dan Perakaunan. | |
| 300 | |a xiii, 376 leaves : |b ill. ; |c 30 cm. | ||
| 502 | |a Thesis (Ph.D) -- University of Nottingham, 2011. | ||
| 504 | |a Bibliography: leaves 326-353 | ||
| 650 | 0 | |a Relationship marketing. | |
| 650 | 0 | |a Customer relations. | |
| 650 | 0 | |a Internet marketing |x Management. | |
| 710 | 2 | 0 | |a University of Nottingham. |
| 900 | |a ZA | ||
| 596 | |a 1 | ||
| 999 | |a HF5415.55 AMRAMA |w LC |c 1 |i A514719263 |d 8/1/2023 |e 8/1/2023 |f 14/5/2012 |g 1 |l STACKS |m P01UTAMA |n 5 |r Y |s Y |t TESIS |u 14/5/2012 | ||