Evaluation of service quality (SERVQUAL) performance on managing agent in a strata housing scheme /

Evaluation of service quality (SERVQUAL) performance on managing agent in a strata housing scheme /

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Bibliographic Details
Main Author: Shamree Liew @ Romzie
Format: Thesis Book
Language:English
Published: 2010.
Subjects:
Condominiums > Kuala Lumpur (W.P.) > Management.
Condominiums > Kuala Lumpur (W.P.) > Maintenance and repair.
Apartment houses > Kuala Lumpur (W.P.) > Management.
Apartment houses > Kuala Lumpur (W.P.) > Maintenance and repair.
Service industries > Kuala Lumpur (W.P.) > Quality control.
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Description
Item Description:Also in ASEAN Post Graduate Seminar in Built Environment (5th : 2010 : Kuala Lumpur). Paper 21. (15p.)
Physical Description:[19] 131 leaves : ill. ; 30 cm.
Bibliography:Bibliography: leaves 120-122.

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