Consumer complaint behaviour and the effectiveness of consumer court in Malaysia /
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| Main Author: | |
|---|---|
| Format: | Thesis Book |
| Language: | English |
| Published: |
2011.
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| Subjects: | |
| Online Access: | http://studentsrepo.um.edu.my/id/eprint/3137 |
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| LEADER | 01313cam a2200313 a 4500 | ||
|---|---|---|---|
| 001 | u839220 | ||
| 003 | SIRSI | ||
| 005 | 201109201050 | ||
| 008 | 110920s2011 my a t 000 0 eng m | ||
| 040 | |a UMM |d AUM |e rda | ||
| 043 | |a a-my--- | ||
| 090 | |a HD31 |b UMP 2011 Zha | ||
| 100 | 1 | |a Zhao, Wen Jie. | |
| 245 | 1 | 0 | |a Consumer complaint behaviour and the effectiveness of consumer court in Malaysia / |c Zhao Wen Jie. |
| 260 | |c 2011. | ||
| 300 | |a [2] xviii, 534 leaves : |b ill. ; |c 30 cm. | ||
| 502 | |a Thesis (Ph.D) -- Jabatan Pemasaran dan Sistem Maklumat, Fakulti Perniagaan dan Perakaunan, Universiti Malaya, 2011. | ||
| 504 | |a Bibliography: leaves 440-463. | ||
| 530 | |a Also issued in CD. | ||
| 650 | 0 | |a Consumer complaints |z Malaysia. | |
| 650 | 0 | |a Consumer protection |x Law and legislation |z Malaysia. | |
| 650 | 0 | |a Consumer affairs departments |z Malaysia. | |
| 650 | 0 | |a Customer relations |z Malaysia. | |
| 710 | 2 | 0 | |a Universiti Malaya. |b Jabatan Pemasaran dan Sistem Maklumat. |
| 856 | 4 | 1 | |u http://studentsrepo.um.edu.my/id/eprint/3137 |
| 900 | |a ZA | ||
| 596 | |a 1 25 | ||
| 999 | |a HD31 UMP 2011 ZHA |w LC |c 1 |i A514879923 |d 23/8/2019 |e 23/8/2019 |f 6/12/2011 |g 1 |l STACKS |m P01UTAMA |n 5 |r Y |s Y |t TESIS |u 5/12/2011 | ||
| 999 | |a HD31 UMP 2011 ZHA |w LC |c 1 |i A514879968 |f 30/10/2020 |g 1 |l STACKS |m P25UMARCHI |r N |s Y |t CD |u 17/6/2015 |1 AHSS | ||