Tourist satisfaction factors of casual dining restaurants in Kuala Lumpur, Malaysia : examining the gap between tourists', expectations and perceptions /

Tourist satisfaction factors of casual dining restaurants in Kuala Lumpur, Malaysia : examining the gap between tourists', expectations and perceptions /

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Bibliographic Details
Main Author: Hadian, Golnaz
Format: Thesis Book
Language:English
Published: 2010.
Subjects:
Tourism > Malaysia.
Tourism > Management.
Restaurants > Customer services > Malaysia.
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Description
Physical Description:[1] x, 78 leaves : ill. ; 30 cm.
Also issued in CD.
Bibliography:Bibliography: leaves 66-70.

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