The relationships among service quality, corporate image, student satisfaction and positive word-of-mouth in a Malaysian private university /
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | English |
| Published: |
2012.
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| Subjects: | |
| Online Access: | http://studentsrepo.um.edu.my/id/eprint/3418 |
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| 001 | u855288 | ||
| 003 | SIRSI | ||
| 005 | 201204200932 | ||
| 008 | 120420s2012 my a t 000 0 eng m | ||
| 040 | |a UMM |d UMK |d AUM |e rda | ||
| 043 | |a a-my--- | ||
| 090 | |a HF1008 |b UM 2012 Kho | ||
| 098 | |a HF1008 |b UM 2012 Kho | ||
| 100 | 1 | |a Khoo, Yen Ting. | |
| 245 | 1 | 4 | |a The relationships among service quality, corporate image, student satisfaction and positive word-of-mouth in a Malaysian private university / |c Khoo Yen Ting. |
| 260 | |c 2012. | ||
| 300 | |a viii, 103 leaves : |b ill. ; |c 30 cm. | ||
| 502 | |a Dissertation (M.B.A.) -- Fakulti Perniagaan dan Perakaunan, Universiti Malaya, 2012. | ||
| 504 | |a Bibliography: leaves 84-95. | ||
| 530 | |a Also issued in CD. | ||
| 650 | 0 | |a Private universities and colleges |z Malaysia. | |
| 650 | 0 | |a Customer services. | |
| 650 | 0 | |a Strategic planning. | |
| 650 | 0 | |a Consumer satisfaction |x Evaluation. | |
| 710 | 2 | |a Universiti Malaya. |b Fakulti Perniagaan dan Perakaunan. | |
| 856 | 4 | 1 | |u http://studentsrepo.um.edu.my/id/eprint/3418 |
| 900 | |a NHS | ||
| 596 | |a 1 19 25 | ||
| 999 | |a HF1008 UM 2012 KHO |w LC |c 1 |i A515067886 |d 13/4/2019 |e 13/4/2019 |f 20/11/2012 |g 1 |l STACKS |m P01UTAMA |n 10 |r Y |s Y |t TESIS |u 20/11/2012 | ||
| 999 | |a HF1008 UM 2012 KHO |w LC |c 1 |i A515067855 |d 28/11/2012 |f 28/11/2012 |g 1 |l STACKS |m P19KOTA |r Y |s Y |t TESIS |u 28/11/2012 | ||
| 999 | |a HF1008 UM 2012 KHO |w LC |c 1 |i A515067625 |f 15/2/2023 |g 1 |l STACKS |m P25UMARCHI |r N |s Y |t CD |u 17/6/2015 |1 AHSS |o .STAFF. MST-CD1734 | ||