Perceptions on bus service quality in Penang /
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Format: | Thesis Book |
Language: | English |
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LEADER | 01266cam a2200325 i 4500 | ||
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001 | u993260 | ||
003 | SIRSI | ||
005 | 201404081210 | ||
008 | 140408s2013 my a t 000 0 eng m | ||
040 | |a UMM |e rda | ||
043 | |a a-my-pp | ||
090 | |a JF1338 |b UM 2013 Saisco | ||
100 | 0 | |a Saidatina Syuhada Che Othman, |e author. | |
245 | 1 | 0 | |a Perceptions on bus service quality in Penang / |c Saidatina Syuhada binti Che Othman. |
264 | 1 | |c 2013 | |
264 | 4 | |c 2013 | |
300 | |a xi, 76 leaves, 9 unnumbered leaves : |b illustrations ; |c 30 cm | ||
336 | |a text |2 rdacontent | ||
337 | |a unmediated |2 rdamedia | ||
338 | |a volume |2 rdacarrier | ||
502 | |b M.P.A. |c Jabatan Pengajian Pentadbiran dan Politik, Fakulti Ekonomi Dan Pentadbiran, Universiti Malaya |d 2013. | ||
504 | |a Bibliography: leaves 73-76 | ||
650 | 0 | |a Customer services |x Quality control |x Research. | |
650 | 0 | |a Bus rapid transit |z Pulau Pinang. | |
650 | 0 | |a Local transit |z Pulau Pinang | |
650 | 0 | |a Transportation |z Pulau Pinang | |
710 | 2 | |a Universiti Malaya. |b Jabatan Pengajian Pentadbiran dan Politik, |e degree granting institution. | |
900 | |a ZA | ||
596 | |a 1 | ||
999 | |a JF1338 UM 2013 SAISCO |w LC |c 1 |i A515875928 |d 16/1/2017 |e 16/1/2017 |f 24/2/2015 |g 2 |l STACKS |m P01UTAMA |n 5 |r Y |s Y |t TESIS |u 13/2/2015 |